What it is for
Plan collections, sales, after-sales service, reception, appointment coordination, surveys and management follow-up around a clear purpose.
In development
Multichannel CampaignsOne purpose. More ways to connect.
A campaign design vision that brings customer journeys and communication channels into one coordinated workflow.
Talk to our team ↗Product preview. This module is in development. Scope and availability will be confirmed before activation.
How it works
Define the audience, objective and steps of the journey. Use currently available services and review planned channel connections with the team before implementation.
Multichannel Campaigns
Three ways it helps
Purpose-driven campaigns
Start with the result your customers and operation need.
Channel planning
Define how voice, messages and future channel integrations fit together.
Follow-up structure
Assign the next action and the team responsible for continuing the journey.
A POSSIBLE USE CASE
Multichannel Campaigns + your operation
A clinic wants to coordinate appointment reception and reminders; a retailer wants after-sales follow-up. Each journey needs its own audience, available channels and operating rules.
A USEFUL QUESTION
Are all channels integrated today?
No. The multichannel designer is in development. WhatsApp and CRM are presented as planned modules. The channels and connections available for your project must be confirmed.
Keep exploring
Explore complementary services for your workflow.
MATZUVIA · ALL IN ONE CLOUD
Let’s shape your next connection.
Tell us what your operation needs. Our team will help define the scope and next step.
Talk to our team ↗