Matzuvia platform
AI Voice Agents
AI voice agents designed to talk with your customers, understand the purpose of the call and support a defined business workflow.
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Explore the services that support your conversations, operations and growth. Find the right starting point for your business.
17 services
01
AI & conversations
Matzuvia platform
Live Agents
Give your team a place in your cloud communication workflow, from a direct conversation to a campaign-assisted interaction.
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SMS Messaging
Keep your customers informed with concise messages connected to the moments that matter in your operation.
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Matzuvia Chat
A direct web chat experience: your customer opens your link and connects with a Live Agent or call center advisor.
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Calling operations
Matzuvia platform
Call Center
A cloud workspace for the people, campaigns and call flows that keep your business connected.
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Cloud PBX
Connect extensions and customer calls through a cloud-based business phone system.
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Voice Broadcasting
Deliver a consistent recorded voice message through an organized outbound campaign.
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Real-time Monitoring
Bring the activity of your communication workflows into view so your team can follow what needs attention.
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DID Numbers
Virtual numbers that give customers a telephone entry point into your business communication workflow.
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Voice & cloud infrastructure
Tailored solution
International VoIP
International IP telephony for companies, contact centers and distributed teams, supported by Mycrosystems’ telecommunications experience.
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Cloud Servers
Cloud server solutions shaped around the applications and operations your business needs to run.
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Wholesale VoIP
A wholesale voice proposition for providers, resellers and businesses with an established traffic operation.
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Connected growth
In development
WhatsApp Team Inbox
A preview of Matzuvia’s planned shared workspace for WhatsApp customer conversations.
Explore serviceIn development
Matzuvia CRM
A planned CRM workspace to register commercial opportunities and keep follow-up visible.
Explore serviceIn development
API Integrations
An integration roadmap for connecting business information with communication workflows.
Explore serviceIn development
Multichannel Campaigns
A campaign design vision that brings customer journeys and communication channels into one coordinated workflow.
Explore serviceIn development
Email Marketing
Email marketing for bulk email campaigns that bring your news, offers and business updates to the right audience.
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