What it is for
Support daily supervision and spot operational situations that deserve a closer look. Useful for campaign coordinators and call center supervisors.
Matzuvia platform
Real-time MonitoringSee the operation as it happens.
Bring the activity of your communication workflows into view so your team can follow what needs attention.
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How it works
The monitoring panel presents the activity and states available in the platform. Use that context to review campaigns and coordinate the team.
Real-time Monitoring
Three ways it helps
Campaign activity
Follow the progress of configured communication campaigns.
Operational states
Review the available status information in one place.
Focused supervision
Use the current view to decide where to investigate or follow up.
A POSSIBLE USE CASE
Real-time Monitoring + your operation
A supervisor reviews campaign activity before assigning more capacity or checking an operation that has stopped progressing.
A USEFUL QUESTION
Is every displayed value a financial report?
No. Operational monitoring and billing have different purposes. Confirm the meaning, update interval and source of each indicator.
Keep exploring
Explore complementary services for your workflow.
MATZUVIA · ALL IN ONE CLOUD
Let’s shape your next connection.
Tell us what your operation needs. Our team will help define the scope and next step.
Talk to our team ↗