What it is for
Help teams organize customer conversations in one shared inbox.
In development
WhatsApp Team InboxOne conversation. A team behind it.
A preview of Matzuvia’s planned shared workspace for WhatsApp customer conversations.
Talk to our team ↗Product preview. This module is in development. Scope and availability will be confirmed before activation.
How it works
The planned module brings conversations, ownership and internal context together.
WhatsApp Team Inbox
Three ways it helps
Shared inbox
A common workspace for team conversations.
Agent assignment
A clear owner for each customer request.
Internal notes
Context for colleagues during a handoff.
A POSSIBLE USE CASE
WhatsApp Team Inbox + your operation
A sales team wants a single place to coordinate incoming inquiries and decide who follows up. This is a proposed workflow, not a live product demonstration.
A USEFUL QUESTION
Can I activate this module today?
This module is in development. Contact us to review the planned scope and availability. WhatsApp connection methods and provider requirements will be confirmed before activation.
Keep exploring
Explore complementary services for your workflow.
MATZUVIA · ALL IN ONE CLOUD
Let’s shape your next connection.
Tell us what your operation needs. Our team will help define the scope and next step.
Talk to our team ↗